GreenDoor Experience Box and Accessory Marketplace FAQ
General Questions
What is the GreenDoor Experience Box?
The GreenDoor Experience Box is a curated selection of premium cannabis products paired with artisanal snacks, lifestyle items, and educational materials. Each box is designed to elevate your cannabis experience and fit seamlessly into your lifestyle.
Who can purchase a GreenDoor Experience Box?
GreenDoor Experience Boxes are available to individuals aged 21 and older, in compliance with cannabis laws in participating states. For THC-containing products, delivery is restricted to areas where we have partnerships with licensed dispensaries.
What is included in the box?
Each box contains a variety of items, such as premium cannabis products, artisanal snacks, lifestyle accessories, and educational materials. These are tailored to fit specific themes like relaxation, energy-boosting, or social occasions.
Can I customize my Experience Box?
At this time, our boxes are pre-curated to ensure the best pairing of products and themes. However, we are exploring customizable options for future offerings.
Orders and Delivery
Where do you deliver?
We partner with dispensaries in select locations to offer pickup and delivery services. For non-THC products, we ship to a wider range of states. Please check our website for the latest delivery areas.
How do I place an order?
Orders can be placed directly through our online marketplace. Simply browse our available boxes, select your preferred theme, and choose delivery or pickup at checkout.
What are the delivery charges?
Delivery fees vary depending on the location and the dispensary partner. The fee will be calculated at checkout and displayed before payment.
Legal and Compliance
Are the products in the Experience Box legal?
Yes, all products are sourced from licensed dispensaries and comply with state and local cannabis regulations. Non-THC products are legal to ship across state lines where applicable.
Do you require ID verification ?
Yes, ID verification is required at the time of purchase and/or delivery to ensure compliance with age and legal requirements.
Payments and Returns
What payment methods are accepted?
We accept major credit cards and other standard payment methods. Some dispensaries may also accept cash on delivery.
Can I return my Experience Box?
Due to the nature of cannabis products, all sales are final. However, if you encounter an issue with your order, please contact our customer service team for assistance.
Partnerships and Customization
Can businesses partner with GreenDoor?
Yes, we welcome partnerships with dispensaries and local product owners. Our curated boxes help feature unique, premium items, driving customer engagement and increasing revenue.
Do you offer corporate or bulk orders?
We offer customized bulk orders for corporate events, special occasions, or gifting. Contact our sales team for more information.
Other
How do I stay updated on new products or offers?
Subscribe to our newsletter on the GreenDoor website to receive updates about new boxes, promotions, and cannabis education.
Who can I contact for further questions?
For additional information, reach out to us at founders@greendoorbox.com or through the contact form on our website.
